Effective Date: 01/01/2025
At Vertex Solar Hub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and communications.
1. Information We Collect
We may collect personal and technical information when you:
- Fill out a form on our website
- Contact us via email, phone, or chat
- Interact with our digital content or ads
Collected data may include:
Name, phone number, email address, mailing address, device information, IP address, browser type, and cookies.
2. How We Use Your Information
Your information helps us to:
- Respond to your inquiries and provide requested services
- Improve our products, services, and website functionality
- Send updates, promotions, or reminders (only with your consent)
We use the data strictly for service-related purposes and do not sell your personal information.
3. Text Messaging & Communication Consent
By submitting a form or contacting us, you agree to receive text messages from Vertex Solar Hub. Message and data rates may apply. Message frequency may vary. You can reply STOP at any time to opt out.
4. Use of Cookies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Understand website traffic and usage patterns
- Improve marketing effectiveness
You can control cookie preferences through your browser settings.
5. Information Sharing
We may share your information with trusted partners or service providers strictly for:
- Delivering our services
- Managing communication systems
- Complying with legal obligations
We do not sell or rent your personal information.
6. Data Security
We implement industry-standard safeguards to protect your data from unauthorized access, alteration, or disclosure. While no system is 100% secure, we strive to ensure the integrity and confidentiality of your information.
7. Your Rights
You have the right to:
- Request access to your personal data
- Ask for corrections or updates
- Request deletion of your data (subject to legal requirements)
Please contact us using the details below to exercise your rights.
8. Policy Updates
We may revise this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have questions or concerns regarding this policy or your personal information, please reach out to us:
📧 Email: customer@vertexsolarhub.com
📞 Phone: +1 (630) 226-5359